Chris DiBona

What do you love most about working at New Roots?  ​

I love the stories. Getting to know clients while helping sort their belongings, I learn about their education, travels, families, and their unique passions. We often discover a connection we have through a common element in our backgrounds or people we both know. It is a fascinating process of helping them get rid of unnecessary "stuff" while retaining special things which will continue to remind them of their accomplishments, friendships, and family bonds.

What’s your superpower when it comes to organizing or moving?  ​

I can quickly tame an unruly closet or drawer to make it easy to navigate. Clients often use their closet space poorly, but I am good at utilizing every bit of space to make a closet function to its fullest.

What's one word your coworkers would use to describe you?  ​

Enthusiastic. 

Because I love working for New Roots so much, I think I bring a lot of positive energy to each project and form connections with clients easily. Everyone knows I love to laugh, and every project brings opportunities to find humor in things our clients say, situations we have to untangle, and items we find while sorting (fake dog poop, anyone??!!!).

What’s one thing you wish every client knew?  ​

The journey of sorting and purging is tough emotionally and exhausting physically, but you WILL be happy in the end and very glad you downsized. Going into your new space with only your favorite things in tow will bring a rewarding lightness to your life.

Margaret Kelley

What do you love most about working at New Roots?  

The clients. They welcome the NRMM team into their homes, and we are lucky to learn about their lives, their adventures, their joy, and sometimes even their sadness. It's a privilege to be given such an intimate opportunity to connect with others on such a profound level, even if only for a short time. Also, with each new client, we are able to see their beautiful spaces—New Roots’ “place of work” is constantly changing!

What’s your superpower when it comes to organizing or moving?  

Being able to pack clients' lifelong cherished keepsakes thoughtfully and carefully gives me so much pride; it feels like a genuine honor to be trusted with ensuring their items make it from point A to point B in a secure and mindful manner.

What's one word your coworkers would use to describe you?  

Animated

What’s one thing you wish every client knew?  

It's ok to let go of stuff. The "stuff" is merely the physical manifestation of a treasured moment in your life. It's ok to let go of the thing while maintaining the cherished memory.

Kim Marcus

What do you love most about working at New Roots?  

I love getting to know the clients and tailoring our process to their unique needs and goals. It’s rewarding for me to work with people in their homes and learn their personal stories and what’s important to them. I love how our understanding of each client helps us guide them in planning for the next part of their lives and personalizing the spaces in their homes.

What’s your superpower when it comes to organizing or moving?  

Maximizing space with creative storage solutions.

What's one word your coworkers would use to describe you?  

compassionate, competent, unmatched attention to detail

What’s one thing you wish every client knew?  

There is a real cost to keeping extra things (higher moving/storage costs, reduced peace of mind, etc.). There truly is happiness in having just the right amount of possessions.